"I had already sent an e-mail to Joe Panella telling him how impressed I was with Clary already because of his prompt response to my order. I had just had a horrible experience with another company that I ordered the same merchandise from, so I was pleasantly surprised with the wonderful service I got from Clary right away. We have not yet received our shredder (it has been shipped), but I am very excited that it is on its way! It is amazing that I had been dealing with another company for over two months and now after only two weeks our shredder will soon be here! Thank you so much for your prompt service and Joe was very pleasant on the phone, also! Pat Wright, Westhaven Elementary School, 118 Westhaven School Road, Belleville, IL 62220 618-257-9201"
"Alex, thanks very much for your clarification on the HSM shredder that I recently purchased, confirming that it is indeed the 125.2 cross-cut unit. It arrived in great shape, ready to use. began using it over last weekend and into this week. It has been a workhorse, performing splendidly. I am very, very pleased with this shredder! At the rate I am proceeding, I predict that I will be finished with the bulk of my initial shredding project long before I originally anticipated.I especially appreciate your guidance in helping me to select the proper machine for my needs, and for determining that there is a HSM service facility near me just in case I might need warranty work. The processing of my Order was quicker than I anticipated---I had my shredder wihin 4 days! You and Clary have been top-notch in my book, and I will certainly recommend you to my associates for their shredder needs. Thanks again. "
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