"Great customer service, but the web site is little misleading. I completed an order for a Fellows shedder and once my order was complete I received an email that the item was not available. So I tried a different follows shedder and again another email telling me it was not available. I was pretty frustrated and confused. Why have it available to purchase if you do not have the inventory. If you put 'Out of stock' I would not have completed my order. I called your customer service to see what Fellows you had in stock. The man I talked to told me all about Fellows and their change in manufactures, thus the reason for such low inventory. I asked if he could tell me what ones they had available to sell, which he did and I received my fabulous new shedder two day s ago. So I say good job to customer service guy, because I would have probably gone some where else if it wasn't for him. "
"Julie Coontz was very knowledgeable about all the paper shredders I had questions about. She sent me quotes in a timely manner and was very friendly. Corporate Aircraft will be calling her for all our office machine needs. Thanks Julie! "
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