Top Rated Product
SB-89Ci 100% Jam Proof Cross-Cut Shredder

Product Reviews

Fellowes SB-89Ci 100% Jam Proof Cross-Cut Shredder

  • Powerful professional shredder with jam proof system
  • Shreds 16 sheets per pass into 5/32” x 1-1/2” cross-cut particles (Security Level 3)
  • 100% Jam Proof System eliminates paper jams and powers through tough jobs
  • SilentShred™ offers ultra-quiet performance for shared workspaces
  • Patented SafeSense® Technology stops shredding when hands touch the paper opening
  • Stylish, contemporary design with easy-empty pull-out wastebasket
  • For 1-3 users
Average Customer Rating:
4.827 out of 5
4.8
 out of 
5
(127 Reviews)
Open Ratings Snapshot
Rating Snapshot (127 reviews)
5 stars
109
4 stars
16
3 stars
1
2 stars
0
1 star
1
124 of 127(98%)customers would recommend this product to others. a friend.
Customer Reviews for SB-89Ci 100% Jam Proof Cross-Cut Shredder
Review 1 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
Great purchase
Date: August 30, 2010
Written By:Pitypat
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
"So far, this has been a great purchase and value for the money. Very quite and very effecient. Would highly recommend this product to others. We are a medical practice that has a pretty high volume of shredding each day. We are treating it like a new baby in our office!"
Review 2 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
Great Purchase
Date: August 30, 2010
Written By:Sheri
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quiet Operation, Sheet Capacity, Warranty, Service Guarantee, Safety Features, Jam Resistance
Cons: Mess Reduction
"The office needed another shredder because the previous one no longer works. So far this seems like a really great product at a great price. I've decided that this shredder stays at my desk, for efficiency and durability. As stated it is quiet operation, I can answer the telephone and shred at the same time. Thank you Fellows for making a very good product."
Location: Small Office (5-50 employees)
Usage Pattern: Daily Use
Industry: Consumer Services
Review 3 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
Solid Shredder
Date: August 24, 2010
Written By:baja6
Overall Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
"It's quiet as shredders go and has a durable feel about it. It is possible to jam it. The lights are handy, but once the machine grabs the paper, there's not much you can do about it until it grinds to a stop. The safety sensor works well. The bin is easy to empty. I usually pull staples before shredding, but the few that got through were no problem for this shredder. Made quick work of cd's. So far, so good. Very satisfied with this purchase."
Location: Home Office
Usage Pattern: Daily Use
Industry: Consumer Services
Review 4 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
Great Shredder
Date: August 23, 2010
Written By:LongRider
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Sheet Capacity, Safety Features, ease of use
Cons: Quiet Operation
"This hands down beats our previous shredder. Better saftey, paper capacity, and ease of use are just a couple of it's high points. Shredders are noisy and this is slightly quieter than others. We would definately buy another. And that says it all."
Location: Small Office (5-50 employees)
Usage Pattern: Daily Use
Industry: Healthcare
Review 5 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
Super Shredder
Date: August 23, 2010
Written By:docjohn71270
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quiet Operation, Sheet Capacity, Warranty, Safety Features, Jam Resistance
Cons: Mess Reduction, Quality Construction
"We love how quiet it is when it is operating. That's the best thing about it. We can even use it when we are talking on the phone. It is also great that it has a large waste capacity. If I have one fault with it, it's easy to poke a hole in the bag when I'm changing it."
Review 6 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
Team Leader
Date: August 10, 2010
Written By:JLAH
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quiet Operation, Sheet Capacity, Safety Features, Jam Resistance
"This shredder is very quite. Has wonderful safety features. Big bin for holding a lot of paper. We love it!"
Review 7 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
Shredder
Date: August 5, 2010
Written By:LKWB
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
4 out of 5
4 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance
"I love the Fellowes Shredder SB-89Ci! It is so quiet and shreds with very little effort. I saw this shredder in another office and requested one as soon as I got back to my office! I love it and would recommend it to anyone!!!"
Location: Small Office (5-50 employees)
Usage Pattern: Daily Use
Industry: Consumer Services
Review 8 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
No WorryShredder
Date: August 3, 2010
Written By:darley
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
"its easy and quiet operation makes it a pleasure to use. Gets the job done with no hassle and made in the U>S>A>"
Review 9 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
our new shredder
Date: July 28, 2010
Written By:library
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quality Construction, Warranty, Service Guarantee, Safety Features, Jam Resistance
"We need the reliability of a quality shredder because we use it so often throughout the day for confidentiality issues. It is sturdy and simple to operate."
Review 10 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
a great investment
Date: July 28, 2010
Written By:saberjpg1975
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
"The Fellows SB-89CI is a very high quality, relatively quiet running, and fun piece of equipment. I've only had the paper shredder for a few weeks now, but it has done its job perfectly so far. I run a massage business, and there are documents that I have to shred for privacy protection of my clients, and to help keep the amount of paper storage I have to a minimal and manageable level. This shredder powers through several pages at a time, and allows me to spend less time at the shredder, and more time doing more important things. I highly recommend it!"
Review 11 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
Finally A Perfect Shredder
Date: July 27, 2010
Written By:cab3014
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance, window to when it's full, ggood size not too large
Cons: pricey
"This is my 4th shredder over a period of about 15 years. They all have done an OK job, but none have performed like the SB-89Ci. I have had other brands and most recently, a different model Fellowes. This one does the job it professes to do, and does it with ease. I have only had it about 3 weeks, so I can't address its durability, but I am expecting it to last for many years. The cost was a bit high, but I was able to get it at a very good discount. I no longer dread going to shred, because I know it will be a quick, efficient process. It was very easy to assemble, just put the casters on and it was ready to use. It's not used daily, but I do a lot of shredding when it is used. Great job so far."
Location: Home
Usage Pattern: Occasional Use
Review 12 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
Great Product
Date: July 26, 2010
Written By:Office
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quiet Operation, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance
"I purchased this for both business and personal use. It is a very intuitive machine to use and provides different symbols that light up so that you can identify what part of the process is taking place.
It is a quite machine good for a personal office.
I would have liked the ability to do greater volume but that may be because I was trying to catch up.
One very small gripe is the waste basket sometimes is temperamental when you reinstall it and it takes a couple of time to make sure it seats correctly so that it will operate.
I really liked the safety feature that protects ones fingers. Again did not appreciate until the light came on.
"
Location: Home Office
Usage Pattern: Daily Use
Industry: Financial
Review 13 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
Quietest Shredder that I know!
Date: July 26, 2010
Written By:Nursing
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Jam Resistance, Mess Reduction
"When I first used this shredder, I was pleasantly surprised at how quiet the shredder was.
The shredder worked as well as I expected as Fellowes products have a great reputation.
I would recommend this shredder to anyone."
Location: Small Office (5-50 employees)
Usage Pattern: Continuous Use
Industry: Other
Review 14 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
Seems great!
Date: July 14, 2010
Written By:TOLC
Overall Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
4 out of 5
4 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance
Cons: Mess Reduction
"We've only had this for a few weeks, but so far, it has been dependable and quiet and fast!"
Review 15 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
Great Product
Date: June 30, 2010
Written By:Penguin87
Overall Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
4 out of 5
4 out of 5
Pros: Secure Cut Size, Mess Reduction
"I just got this shredder today and its exceeding my expectations. It works great and is up to every task!"
Review 16 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
Best Unit Ever Purchased
Date: June 30, 2010
Written By:Terry
Overall Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quiet Operation, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Secure Cut Size, Jam Resistance
Cons: Sheet Capacity
"The unit worked real well and solved our problem of too many papers and fear of ID thieft.
The unit is quiet but did a great job on clearing out our filing cabinet.
Even for home use I recommend a heavy duty unit for reliability.
"
Location: Home Office
Usage Pattern: Daily Use
Industry: Other
Review 17 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
So far so good!
Date: June 28, 2010
Written By:ea723
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
3 out of 5
3 out of 5
Safe Operation
4 out of 5
4 out of 5
Pros: Quiet Operation, Quality Construction, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Mess Reduction
Cons: Sheet Capacity, Jam Resistance
"Just got this shredder. A couple of things immediately stood out to me. It's a nice looking piece of equipment and is made very sturdy. I'm very pleased so far. Also, I'm happy to report that I called Fellowes regarding a jam and they were really great to deal with. The hold time wasn't very long and we resolved my issue right away. The only con that I see thus far is that it has gotten jammed a couple of times when I've had less than 18 sheets in the shredder. Other than that, I've been very pleased with everything overall."
Location: Small Office (5-50 employees)
Usage Pattern: Daily Use
Industry: Financial
Review 18 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
Quality king of the hill
Date: June 24, 2010
Written By:1BASSPLAYER
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quiet Operation, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Jam Resistance
"I HAVE BEEN THROUGH 3 SHREDDERS AND FINALLY MADE A WISE DECISION TO PURCHASE A QUALITY SHREDDER. ITS QUIET, POWERFUL, AND HANDLES THE WORK I PUT IT THROUGH WITH EASE. I CANT THINK OF ANY WAY TO IMPROVE THIS PRODUCT . THANKS FOR THE TIME YOU SPENT DEVELOPING THIS PRODUCT. IF I EVER NEED TO REPLACE THIS UNIT , I WILL RETURN AS A LOYAL CUSTOMER . KEEP UP THE GOOD WORK, ITS GOOD TO KNOW SOMEBODY STILL BUILDS EXCELLENT PRODUCTS."
Review 19 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
Excellent Shredder
Date: June 22, 2010
Written By:Linz
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
"We do quite a bit of shredding in our office and are on our third shredder in four years. After using this one for a month now, I can already see hugh differences in the quality of its construction. This one can shred up to 16 pages at a time and seems to do with ease. It is quite and runs smoothly. We are very happy and will definately purchase Fellows again in the future!"
Location: Small Office (5-50 employees)
Usage Pattern: Daily Use
Industry: Financial
Review 20 for SB-89Ci 100% Jam Proof Cross-Cut Shredder
Great Product at a Great Price
Date: June 21, 2010
Written By:BlueHen
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quiet Operation, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance
"This is a very sturdy shredder and operates quietly. I highly recommend it."