Top Rated Product
C-420C 100% Jam Proof Cross-Cut Shredder

Product Reviews

Fellowes C-420C 100% Jam Proof Cross-Cut Shredder

  • Powerful cross-cut commercial shredder with Jam Proof System and Auto-Oil™
  • Shreds 24-26 sheets per pass into 5/32” x 1-1/8” cross-cut particles
  • 100% Jam Proof System eliminates paper jams and powers through tough jobs
  • Auto-Oil™ lubricates the cutters automatically to enhance performance and extend shredder life
  • Continuous duty Powershred® motor
  • For 10 or more users
Average Customer Rating:
4.381 out of 5
4.4
 out of 
5
(21 Reviews)
Open Ratings Snapshot
Rating Snapshot (21 reviews)
5 stars
15
4 stars
2
3 stars
2
2 stars
1
1 star
1
19 of 21(90%)customers would recommend this product to others. a friend.
Customer Reviews for C-420C 100% Jam Proof Cross-Cut Shredder
Review 1 for C-420C 100% Jam Proof Cross-Cut Shredder
Shredder
Date: July 26, 2010
Written By:ScanSnap
Overall Rating
3 out of 5
3 out of 5
Performance and Durability
3 out of 5
3 out of 5
Jam Resistance
3 out of 5
3 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quality Construction, Safety Features, Secure Cut Size, Jam Resistance
Cons: Sheet Capacity, Quiet Operation, squeals often while shredding
"I am not sold on this shredder yet. It is a powerful shredder, but still does not always shred anywhere close to the amount of paper is says. Also, every now and then it will squeal and make loud noises....when just shredding a small amount of paper. There is plenty of oil in the oil compartment so I don't know what is happening with it. It is only a couple weeks old."
Review 2 for C-420C 100% Jam Proof Cross-Cut Shredder
Wish I had done this earlier
Date: June 21, 2010
Written By:LiVi
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance, can run a long time
"We purchased an inexpensive shredder as we didn't want to spend the money on something more expensive. After struggling a year with a shredder that would shut off when it got too hot and take forever to cool down, it is wonderful to have a shredder that you can shred a box of paper and it doesn't shut off. It also doesn't jam, it just stops for a second or two and then powers through it. I just wish I had purchased this first."
Location: Small Office (5-50 employees)
Usage Pattern: Daily Use
Industry: Other
Review 3 for C-420C 100% Jam Proof Cross-Cut Shredder
Disappointed in Product
Date: May 28, 2010
Written By:Disappointed
Overall Rating
1 out of 5
1 out of 5
Performance and Durability
1 out of 5
1 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Secure Cut Size, Jam Resistance
Cons: leaks oil all over
"We are very disappointed with our shredder. The first day we used it it was leaking oil all over the floor. I called Zack at Fellows and he directed me to our local Fellows Servicing Dept. and advised it has a 3 yr warranty.
The company came and advised that they would reoder new parts for our new machine and that the oil was leaking from the outside. He came back replaced the parts and cleaned everything out and 2 days later it is leaking again. We did not overfill the oil resevoir as the service dept filled it and I have a note on the machine on how to step by step do it. I am now going to call the service dept. again and let them know. I cannot rate this machine anything other than a minus at this time. We thought this was a highly rated machine and couldn't wait to receive it but now we are very disappointed. We are a teaching academy and need a machine that will be dependable."
Review 4 for C-420C 100% Jam Proof Cross-Cut Shredder
Good Shredder
Date: March 19, 2010
Written By:Lori
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance
Cons: Quiet Operation
"Good Shredder for a mid size office. Holds a lot of "shreds". Very nice collection basket - our last one was a wire frame and we had to fight with it all the time. Overall very impressed with this. Only downside is that it is pretty loud when shredding."
Location: Small Office (5-50 employees)
Usage Pattern: Daily Use
Industry: Other
Review 5 for C-420C 100% Jam Proof Cross-Cut Shredder
C-420C
Date: January 19, 2010
Written By:takeavacation
Overall Rating
4 out of 5
4 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
"This is a very good product from Fellows. The C-420C is constructed with good solid material, strong motor, it's good looking and powerful.
We look forward to many good years of service from this unit.
"
Review 6 for C-420C 100% Jam Proof Cross-Cut Shredder
Very Happy
Date: January 19, 2010
Written By:Tillie01
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Jam Resistance
"This shredder is very quiet. It has a large paper receptacle so you don't have to empty it so often. We have not had one paper jam since we've had it. It runs for long periods of time with no problems. It is self oiling, one less thing to remember to do. We are very happy with this shredder."
Location: Small Office (5-50 employees)
Usage Pattern: Daily Use
Industry: Other
Review 7 for C-420C 100% Jam Proof Cross-Cut Shredder
Great the 2nd time around!
Date: January 6, 2010
Written By:MrsCooper
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
4 out of 5
4 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
"Received first shredder and it was defective out of the box. Customer service immediately shipped another one and it as worked very well. Thank you!"
Review 8 for C-420C 100% Jam Proof Cross-Cut Shredder
It's Great!
Date: October 2, 2009
Written By:Natalia
Overall Rating
4 out of 5
4 out of 5
Performance and Durability
4 out of 5
4 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
4 out of 5
4 out of 5
Pros: Quality Construction, Jam Resistance, Safety Features, Quiet Operation, Secure Cut Size, Mess Reduction, Shreds Credit Cards, Staples and CDs, Sheet Capacity, Service Guarantee, Warranty
"I am constantly using this product due to the amount of confidential paperwork that need to be shredded. This product is so reliable that it will never jam. It prevents paperwork from sitting in exposed areas."
Location: Small Office (5-50 employees)
Usage Pattern: Continuous Use
Industry: Other
Review 9 for C-420C 100% Jam Proof Cross-Cut Shredder
Works Great For Small Jobs
Date: September 22, 2009
Written By:sherri
Overall Rating
3 out of 5
3 out of 5
Performance and Durability
3 out of 5
3 out of 5
Jam Resistance
3 out of 5
3 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quality Construction, Safety Features, Secure Cut Size, Mess Reduction, Shreds Credit Cards, Staples and CDs, Warranty
Cons: Jam Resistance, Quiet Operation, Sheet Capacity, smaller paper not good
"have tested shredder and never get more than 16 pages in 1 minute. does not work good with small pieces of paper or customers needing to shred old checks. Doesn't jam but stops and gets clogged if you put more than 16 pages in."
Location: Small Office (5-50 employees)
Usage Pattern: Daily Use
Industry: Consumer Services
Review 10 for C-420C 100% Jam Proof Cross-Cut Shredder
The Best Shredder
Date: August 25, 2009
Written By:DeeDee
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quality Construction, Jam Resistance, Safety Features, Secure Cut Size, Mess Reduction, Shreds Credit Cards, Staples and CDs, Sheet Capacity, Service Guarantee, Warranty
Cons: Quiet Operation
"This is the best shredder and the smartest purchase I could have made for our office. This shredder is jam proof, self oiling, shreds staples and CD's, and is self oiling. The C-420C is very durable. All of these features are extremely important because we have many multiple users."
Location: Medium Office (50-250 employees)
Usage Pattern: Daily Use
Industry: Other
Review 11 for C-420C 100% Jam Proof Cross-Cut Shredder
GREAT MACHINE!!!
Date: August 25, 2009
Written By:DOCTORSHREDDER
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quality Construction, Jam Resistance, Safety Features, Quiet Operation, Secure Cut Size, Mess Reduction, Shreds Credit Cards, Staples and CDs, Sheet Capacity, Service Guarantee, Warranty, nice compact size
"THIS IS THE SECOND FELLOWES SHREDDER I'VE PURCHASED. THE FIRST ONE LASTED SEVEN YEARS OF CONSTANT USE AND POSSIBLE ABUSE. THIS NEW ONE IS AUTO EVERYTHING SO YOU DON'T HAVE TO REMEMBER TO OIL IT. GREAT MACHINE!"
Location: Small Office (5-50 employees)
Usage Pattern: Daily Use
Industry: Healthcare
Review 12 for C-420C 100% Jam Proof Cross-Cut Shredder
Execellent Product
Date: June 29, 2009
Written By:Bren
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quality Construction, Jam Resistance, Safety Features, Quiet Operation, Secure Cut Size, Mess Reduction, Shreds Credit Cards, Staples and CDs, Sheet Capacity, Service Guarantee, Warranty
Cons: Quality Construction, Jam Resistance, Safety Features, Quiet Operation, Secure Cut Size, Mess Reduction, Shreds Credit Cards, Staples and CDs, Sheet Capacity, Service Guarantee, Warranty
"The Fellowes C-480C shredder is very effective in meeting all of my shredding needs. Perfect for shredding paper, credit cards, CD/DVDs and small paper clips that I may forget to remove. It is a very durable piece of equipment with great performance in addition to its quiet operation feature. I would highly recommend this shredder to anyone who wants a reliable, durable, effective, and efficient product. This shredder is able to shred more amounts of papers at one time than my previous shredder without becoming jammed and delaying the shredding process.
The cover over the blades provide an excellent safety feature to prevent mishaps from occuring and there is also a minimum of mess to clean up because of the large capacity of the recyle bin."
Location: Large Office (251+ employees)
Usage Pattern: Daily Use
Review 13 for C-420C 100% Jam Proof Cross-Cut Shredder
Not what we were told
Date: June 23, 2009
Written By:dss2230
Overall Rating
2 out of 5
2 out of 5
Performance and Durability
1 out of 5
1 out of 5
Jam Resistance
2 out of 5
2 out of 5
Safe Operation
4 out of 5
4 out of 5
Pros: Quiet Operation, Secure Cut Size, Warranty
Cons: Quality Construction, cannot shred continually
"We bought two because we need to destroy alot of paper due to going to an imaging system. I was told this machine would be heavy duty and able to run 24/7 without any problems. Not true. Within a week of using during the workday as our volunteer began shredding all the documents, both machines broke inside. We had to wait another week while an office supply company ordered the parts. Fortunately, we had an OLD shredder we have had for over 10 years and I have to say, it is still performing better than these two new supposedly heavy duty shredders."
Review 14 for C-420C 100% Jam Proof Cross-Cut Shredder
A great shredder
Date: June 15, 2009
Written By:Charlietown
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quality Construction, Jam Resistance, Safety Features, Secure Cut Size, Mess Reduction, Shreds Credit Cards, Staples and CDs, Sheet Capacity, Service Guarantee, Warranty
"The shredder is fast, quiet, and handles a huge load without overheating."
Location: Small Office (5-50 employees)
Usage Pattern: Occasional Use
Industry: Government
Review 15 for C-420C 100% Jam Proof Cross-Cut Shredder
Excellent Shredder
Date: June 15, 2009
Written By:CMBF
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quality Construction, Jam Resistance, Safety Features, Secure Cut Size, Shreds Credit Cards, Staples and CDs, Sheet Capacity
Cons: Quiet Operation
"Very powerful shredder, has no problem handling heavy loads on a daily basis. Very pleased with it, and highly recommend purchasing this shredder."
Location: Medium Office (50-250 employees)
Usage Pattern: Continuous Use
Industry: Government
Review 16 for C-420C 100% Jam Proof Cross-Cut Shredder
C420C Shredder
Date: June 12, 2009
Written By:Patricia
Overall Rating
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Pros: Quality Construction, Jam Resistance, Safety Features, Quiet Operation, Secure Cut Size, Mess Reduction, Shreds Credit Cards, Staples and CDs, Sheet Capacity, Service Guarantee, Warranty
"This has been a very good shredder. We are pleased with the performance. It is quiet and performs exactly as the write up on it."
Location: Small Office (5-50 employees)
Usage Pattern: Daily Use
Industry: Government
Ratings-Only Reviews for C-420C 100% Jam Proof Cross-Cut Shredder
Based on the average of (5) ratings-only reviews
Overall Rating
5 out of 5
5 out of 5
Would recommend 5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Jam Resistance
4.8 out of 5
4.8 out of 5
Safe Operation
5 out of 5
5 out of 5