"Great customer service, but the web site is little misleading. I completed an order for a Fellows shedder and once my order was complete I received an email that the item was not available. So I tried a different follows shedder and again another email telling me it was not available. I was pretty frustrated and confused. Why have it available to purchase if you do not have the inventory. If you put 'Out of stock' I would not have completed my order. I called your customer service to see what Fellows you had in stock. The man I talked to told me all about Fellows and their change in manufactures, thus the reason for such low inventory. I asked if he could tell me what ones they had available to sell, which he did and I received my fabulous new shedder two day s ago. So I say good job to customer service guy, because I would have probably gone some where else if it wasn't for him. "
"I spoke with Benjamin Lapidot and requested the quote for the Dahle shredder. The quote came within 30 minutes and I was able to complete the order on the same day.The oorder arrived yesterday (03 November 2010). We have setup the unit and it is functioning well.My entire experience with Clary far surpassed what I usually experience with suppliers.When I need other office machines, I shall DEFINITELY contact them.Thank you!"
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